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Return Policy

To return an item you must call Customer Service for prior approval and obtain an RMA number, this RMA # must appear on all returned packages. Merchandise can be returned only if the original manufacturer's packaging, same condition as sold, with all literature/instructions/documentation and blank warranty cards. Place the manufacturer's box into a shipping carton. For your protection insure the package and ship via a traceable method. Capital Camera is not responsible for lost or damaged packages.

NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA#
We must be notified within 2 days of receipt of goods, and returned within 7 days of authorization. No refund on special orders or products which is damaged or not packed the way it was received. All returns may subject to a 15% restocking fee

Shipping Info

UPS Next Day - Guaranteed Overnight Delivery by 10:30 a.m
UPS Next Day Air® features fast, reliable delivery to every address in all 50 states and Puerto Rico, making it the right choice for all your overnight shipments.

Guaranteed delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location

UPS Next Day Air Saver - Balance our delivery speed with your budget
Guaranteed Overnight Delivery by 3:00 p.m.

UPS Next Day Air Saver® offers an affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning.

Guaranteed delivery by 3:00 p.m. to commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m.

Guaranteed delivery by 4:30 p.m. to commercial destinations where UPS Next Day Air delivery is committed by 12:00 noon

Shipments to residential locations within the Next Day Air Saver area are delivered by end of day

UPS 2nd Day Air - Guaranteed Second-day Delivery
UPS 2nd Day Air allows you to save on packages that don't require "overnight" delivery

Use UPS 2nd Day Air® as an economical alternative for time-sensitive shipments that do not require next day delivery.

Guaranteed on-time delivery throughout the U.S. and Puerto Rico by the end of the second business day

Intra-Alaska shipments are not guaranteed

Deliveries to remote locations in Alaska may take an additional 1-5 days

UPS 3 Day Select - Guaranteed Three-day Delivery
UPS 3 Day Select is the smart choice for time-sensitive packages on a cost-sensitive budget

UPS 3 Day Select® offers the ideal mix of economy and guaranteed on-time delivery.

Guaranteed delivery within three business days to and from every U.S. address in the 48 contiguous states

UPS Ground
UPS Ground provides day-specific delivery to destinations in the U.S.

On-schedule Delivery to U.S. Addresses

Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments.

Guaranteed day of delivery from all addresses in the 48 contiguous states of the U.S. to every address in the 48 contiguous states

REGARDING VERIFICATION
Often, we have to contact a customer in order to resolve a problem with verification of credit card information, or clarify some other billing or address issue. Please be advised that while we will always do our utmost to reach you by phone & e-mail, we simply cannot maintain orders in an unconfirmed state indefinitely. If we cannot contact you within 3 business days of receipt of your order, the order will be canceled, so please be sure to provide us with contact information that will enable us to reach you in timely fashion should the need arise.

PROCESSING & SHIPPING TIME
Orders are processed in the order they are received. Normal processing can take 24-48 hours, and upon verification & approval, your merchandise is shipped out immediately.Capital Camera offers convenient shipping methods for delivery within the continental United States. Please keep the following in mind when choosing a delivery method: Shipping times represent the time it normally takes your package to arrive from the day we actually send it out, not from the day you submit your order.

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